I have spoken recently with a couple of our clients that have missed charging rounds. This is not a problem UNLESS you have already sent statements out.

To check that all rounds have been charged; Before you run statements go to Main Menu then go to Customers then go to Round Cards. Go to the Rounds Delivered tab and hit the Check Rounds button (Pic. A, Fig. 2) on the bottom right of the screen.

This will bring up a list of rounds delivered. Any days missing will be highlighted in red (Pic A, Fig. 1).

Pic. A

To charge a missed day go into Main Menu then go to Customers then to Customer Utilities. Hit the Fetch Rounds button on the right of screen (Pic. B). This will bring up a list of your rounds (Pic. C, Fig. 1).

Pic. B

Pic. C

At the bottom of the screen Use this option to Charge a single day. Simply set the date you need to run and hit the Charge button on the right (Pic.C, Fig. 2).

Your rounds are now up to date and you can print customer statements.