A new update was released today for the DOS version. Unlike the windows system where it is optional whether to manually or automatic update, our DOS system uses the old hand-operated updates. Our DOS users will have to load it manually. I know that most of you think that it must be primitive to do it manually but our DOS system, I assure you is extremely powerful and it is still being maintained. After our windows system, it is probably the most powerful system in our market space.
Today our Internet went down. I had guys sitting around with nothing to do; much of our accounting department also could not function.
We pay for a high-quality service. This is cut and paste from what our Internet supplier stated when I asked them about the chance of the Internet going down. "This problem is reducing year on year as connections become faster and more reliable" and we have a "straightforward and rock-solid 99.95% up-time guarantee"! Somehow today's incident is not covered by this guarantee, and actually I am being unreasonable in trying to get some answers.
Today businesses rely on the Internet so it is a burning concern what happens if the Internet goes down?
I went to an interesting talk on employee fraud; a powerpoint presentation is available here. The situation now is that employee theft is the biggest type of theft in the world today. Strangely, many seem to think that it is only large banks and insurance companies that get hit but not them. Actually, although banks and insurance companies do get hit badly by it, the problem is almost ten times bigger.
In my client bases, the biggest was a very famous case in Australia from World Square Newsagency a fraud of $574,000. The newsagency went bankrupt as a result. That was an extreme case, a typical large case is about $50,000. One client of mine recently found about $20,000 missing; he identified that it could have been one of two people. Since no-one admitted it, he had to get rid of both.
The main problem is that you are dealing with someone who knows your system. Generally, they start small and overtime as they get more experienced it grows. They know what security you have, possibly they are part of your security system. That is why these people tend not to be caught in the shop administration but though the *indicators* which was the subject of the talk.
An indicator might be your cash register on one day of the week shift has many no sales appearing, it could have a lot of voids, or your lotto terminal and cash register totals do not match on a Tuesday or there are a lot of refunds and/or there are a lot of discounts appearing on that day. If so at the end of a year if you do not act you will find that your theoretical margins are quite different to your actual margins, and your stock control is way off. By the time your accountant or stock taker tells you there is a problem much would have gone.
That is why it is so important to check your indicators, our system has a unique and powerful security indicator system, that may alert you to what is happening. I do suggest you check it out. Study it and get a feel of those numbers.
Details are available here. Please learn them, get a feel of them, it may save you heaps.
These courses are designed for beginners to get them up to speed with stock management
Thursday, May 23, 2013 at 02:30PM
Getting started with management of stock
How to set up your computer system to manage your shop stock. This course is strictly for beginners
Closing date: Wednesday, May 22, 2013 at 05:00PM
Thursday, May 30, 2013 at 02:30PM
Started stock reordering
This course will take you though the various options in how the system handles stock ordering. It will discuss in broad terms why distinct stock items use different methods.
Closing date: Wednesday, May 29, 2013 at 05:00PM
Thursday, June 06, 2013 at 02:30PM
Stock Invoicing basics
In Stock invoicing basics we will cover doing a manual invoice then move on to, saving and processing firm sale stock using electronic invoices. Understanding these basics will help in the following webinars covering magazine invoicing.
Closing date: Wednesday, June 05, 2013 at 05:00PM
Hope to see you there