A new update was released today for the DOS version. Unlike the windows system where it is optional whether to manually or automatic update, our DOS system uses the old hand-operated updates. Our DOS users will have to load it manually. I know that most of you think that it must be primitive to do it manually but our DOS system, I assure you is extremely powerful and it is still being maintained. After our windows system, it is probably the most powerful system in our market space.
Today our Internet went down. I had guys sitting around with nothing to do; much of our accounting department also could not function.
We pay for a high-quality service. This is cut and paste from what our Internet supplier stated when I asked them about the chance of the Internet going down. "This problem is reducing year on year as connections become faster and more reliable" and we have a "straightforward and rock-solid 99.95% up-time guarantee"! Somehow today's incident is not covered by this guarantee, and actually I am being unreasonable in trying to get some answers.
Today businesses rely on the Internet so it is a burning concern what happens if the Internet goes down?